Product Description
Hotpoint® PTAC Heat Pump 12,000 BTU, 230/208V, 20amp
Specification
APPEARANCE | |
Installation | Through-the-Wall |
Color Appearance | White |
CAPACITY | |
Cooling BTUH (MAX) | 12000 Btu |
CFM Indoor Fan Low | 308 |
CFM Indoor Fan Medium | 350 |
CFM Indoor Fan High | 387 |
Cooling EER (BTUH / Watt) | 10.5 |
Heating - Reverse Cycle - BTUH | 10800/10500 |
Cooling BTUH (MIN) | 11800 Btu |
FEATURES | |
Control Type | Electronic |
Discharge Grille | 2-position |
Fan Speed Selections | 3 Cooling, 3 Fan Only, 3 Heating |
Product Type | Packaged Terminal Air Conditioners (PTAC) |
Refrigerant Type | R32 |
Manual Vent Control | Hidden |
"SmartFan" Fan Cycle | Yes |
Chassis Type | Slide-In |
Fan Motor | 2 |
Heat Pump | Yes |
Unit Features | Auto Power Recovery, Automatic Emergency Heat, Automatic Indoor Frost Control, Central Desk Control Compatibility, Freeze Sentinel, Heat Pump with Resistance Heat Backup, Power Cord (LCDI) included, Remote Thermostat Compatibility |
Temperature Range | 62 - 80 F |
Heat - Cool | Yes |
Auto Power Recovery | Yes |
Rotary Compressor | Yes |
Heating - Reverse Cycle - COP | 3.2 |
Outdoor Vent / Exhaust | Yes |
Venting Features | Concealed Manual Vent Control, Vent Air Filter |
Heating System | Heat Pump with Resistance Backup |
POWER / RATINGS | |
Heating - Reverse Cycle - Watts | 985/960 |
Cooling - Amperes; F.L. - Cooling | 5.0/5.4 |
Cooling - Amperes | 5.0/5.4 |
Cooling - Watts | 1140/1120 |
Heating - Reverse Cycle - Amps | 4.3/4.6 |
Voltage (MIN) | 208 V |
Heating - Electric - Heater Watts | 3535/2900 |
Voltage (MAX) | 230 V |
Heating - Electric - Heater Amps | 15.3/13.7 |
WARRANTY | |
Warranty Notes | See written warranty for full details |
Labor Warranty | Limited 1-year entire appliance, Limited 5-year sealed refrigerating system |
Parts Warranty | Limited 1-year entire appliance, Limited 5-year sealed refrigerating system |
WEIGHTS & DIMENSIONS | |
Overall Width | 42.4 in |
Approximate Shipping Weight | 125.4 lb |
Overall Height | 16 in |
Overall Depth | 20.9 in |
Net Weight | 116 lb |
From the Manufacturer
Warranty

Enjoy peace of mind by knowing your products are protected by a team dedicated to exceptional customer care. Our steamlined process - with the industry’s most efficient repair or replace warranty system - pleases customers while helping build your image and market share.
PRODUCT WARRANTY ADMINISTRATION
We manage the entire manufacturer warranty process for you. Whether an OEM factory or brand importer, New Leaf processes customer calls and oversees all service requirements for you. Cut overhead with our professional support.
Use our ultramodern call center and extensive service provider network to reduce your costs, assign staff more productive roles, while boosting professionalism and customer satisfaction.
Our flexible financial models meet the needs of any size OEM or direct importation organization.
We provide a unique 800 number, troubleshooting via phone call and dispatch service to either a depot or an in-home servicer.
CUSTOMER CARE THAT BUILDS BRANDS
Customer care is perhaps the most important factor in keeping a positive opinion on your brand. That’s why New Leaf Service Contracts puts so much effort into your customer.
HERE ARE WAYS WE CAN HELP YOUR BUSINESS:

Customer care is the most important factor in customer retention and growing your brand. New Leaf Service Contracts is dedicated to providing the best customer care possible while remaining cost-effective and producing quality results - let’s grow together

Mobilize highly trained service providers that put your customers first

Utilize our state-of-the-art call center and service provider network

Assist with in-warranty and out-of-warranty repairs

Provide full 360 degree follow-through during entire service process

Provide data and reports to help improve both operational efficiency and product negotiations
Delivery
Let our team co-ordinate professional delivery and installation on your new purchase. Some restrictions may apply.
Disclosures

Cancer and Reproductive Harm - P65Warnings.ca.gov
Hotpoint® PTAC Heat Pump 12,000 BTU, 230/208V, 20amp